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Privacy Policy
See our User Agreement and Policies documents for additional information about
your account
Front Range Internet, Inc. (FRII) is committed to maintaining the
privacy of our customers and web site visitors. Please read the
following to learn more about our privacy policy.
What This Privacy Policy Covers
This policy covers how FRII treats personal information that is
collected and received. Personal information is information that is
personally identifiable, such as your name, address, email address,
or phone number, and that is not otherwise publicly available.
What This Privacy Policy does NOT Cover
This policy does not apply to the practices of companies beyond the
control of FRII or to any misrepresented information given to FRII
from another party. This policy does not cover any unwarranted
access to your information based on improper management of logins
and passwords by you, a FRII user.
Information Collection and Use
- FRII collects personal information when you open a FRII account,
when you use FRII products or services and when you visit FRII web
pages.
- When you open an account we may ask for information including
but not limited to your name, mailing address, telephone number,
email address, credit card information and server information for
billing and service configuration purposes.
- FRII automatically receives and records information including
username, IP address, date and time to our log files when a user
accesses FRII services.
- FRII automatically receives and records information to our log
files from your browser when you visit FRII web sites, including
your IP address, time, and the page you request.
- FRII uses information for the following general purposes: to
fulfill your requests for products and services, improve FRII
services, contact you for billing or technical support purposes and
to diagnose and analyze problems.
Information Sharing and Disclosure
- FRII does not sell, rent, exchange or otherwise disclose any
information concerning customers or site visitors except to provide
products or services you have requested, when we have your
permission, or under the following circumstances:
- We respond to subpoenas, court orders, or legal process, or
to establish or exercise our legal rights or defend against
legal claims;
- We occasionally need to share information with trusted
partners who work on behalf of or with FRII to diagnose and
analyze system problems, both internal and external, and then
only to the minimum extent needed to solve such problems. These
companies do not have any independent right to share this
information;
- We believe it is necessary to share information in order to
investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential
threats to the physical safety of any person, violations of
FRII's terms of service, or as otherwise required by law;
Your Ability to Edit Your Account Information and Preferences
- You may edit your FRII account information at any time by
emailing billing@frii.com or you may contact us directly.
- Certain communications from FRII, such as service announcements
and administrative messages are considered part of FRII membership
and you may not opt out of receiving them.
- The FRII Monthly Newsletter and FRII Service Status mailings are
offered for customer information and may be opted out of at any
time.
Cookies
FRII uses only session-based cookies to assist in the navigation and
searching of some parts of the FRII web site and does not gather any
information other than that noted above.
Security
Protecting your privacy and your information is a top priority at
FRII. We take careful measures to prevent the loss, misuse, and
alteration of your information. All log information is periodically
destroyed at intervals determined to maximize privacy, system
efficiency, problem diagnosis and analysis benefits. All FRII
employees are aware of our privacy and security policies. Your
information is only accessible to those employees who need it in
order to perform their jobs.
Notification of Changes
FRII reserves the right to modify this Privacy Policy at any time
without notice at FRII's sole discretion. Such modifications shall
be effective when posted. Please check this site for information
about revisions to our privacy policy.
Contact
If you have questions or suggestions, please contact us directly.
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