Customer Support

KnowledgeBase
Search our help database for configuration and troubleshooting information.

Contact Support
Can't find an answer in our knowledgebase? Give us a call.

Quick Reference
Quick answers to common questions, such as local dialin numbers, DNS, server names, etc.

Consulting Services
Check here for a list of consultants who can assist with non-supported problems.

Equipment Return/Replacement Policy
If you are having trouble with equipment you are renting through FRII, click here to find out how to return it or have it replaced.

FRII Software
Download the Dialer, Dialup Accelerator, The Internet Security Suite, and more.