Service Update
January 5, 2023
RE: Schedule Outage Resolution
Attention users of FRII Systems:
FRII Email Systems have been restored to their functionality. Please know that the system is still balancing everything out, so sending and receiving may take a little longer than normal for the next couple of days.
FRII Web Hosting Systems have also been restored. Please note that DNS records can take between 24 and 72 hours to fully refresh globally.
Please note that in preparation of the sale of the email and web hosting systems, we have updated our IP addresses. These new IP addresses are still in the process of reputation building within global email systems.
We know this has been incredibly disruptive for your life and business, and for that we are incredibly sorry. Thank you for your patience while we were able to work through this move, and the issues that followed.
Sincerely,
The FRII Team
RE: Schedule Outage Resolution
Attention users of FRII Systems:
FRII Email Systems have been restored to their functionality. Please know that the system is still balancing everything out, so sending and receiving may take a little longer than normal for the next couple of days.
FRII Web Hosting Systems have also been restored. Please note that DNS records can take between 24 and 72 hours to fully refresh globally.
Please note that in preparation of the sale of the email and web hosting systems, we have updated our IP addresses. These new IP addresses are still in the process of reputation building within global email systems.
We know this has been incredibly disruptive for your life and business, and for that we are incredibly sorry. Thank you for your patience while we were able to work through this move, and the issues that followed.
Sincerely,
The FRII Team
Did you get an email that looks like this?
This will take you to our new customer portal where you can submit service tickets, pay your bill, add services, etc.
You will need to log into the customer support portal to utilize this function. This has various instructions for access to email, websites, etc.
This is for remote support. Only download if a technician asks for you to do so.
|
|