Front Range Digital Holdings
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​Knowledgebase & Support

Remote Support

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For Remote Desktop Support, please click on the Splashtop Logo to the left, and download the appropriate file for your operating system. 

Once downloaded, your technician will need the 9 digit code to access your system. Remote support can be the quickest way to get you back up and running. You will be able to see everything we are working on, and once the session has ended, we no longer have access to your computer.

Knowledgebase Links

The knowledgebase has various tutorials for you to troubleshoot a varieity of issues. Please look here support prior to opening a ticket.
FULL Knowledgebase
INSTRUCTIONAL DOWNLOADS
BILLING
REMOTE SUPPORT
CPANEL
New E-Mail System Information
WEBMAIL
SPAM & JUNK EMAIL

Video Tutorials

Click on the buttons below to watch tutorials of common issues our customers have.  We are adding videos all the time, but if there is something specific you are needing help with, let us know!
General Support Video Tutorials
Mac & Apple Product Video Tutorials
PC & Windows Based Video Tutorials

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    Please only open 1 support ticket for your issue.
    Opening multiple tickets for the same issue makes it difficult to respond to your issue in a timely manner.
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Front Range Digital Holdings
​PO Box 1641 | Fort Collins, CO | 80522-1641
customercare@frii.com | (970) 212-0700
  • Home
  • Check Email
  • Support & Knowledgebase
  • Customer Portal
  • Service Update
  • FAQ