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FRII currently runs the following on our shared web servers:

Legacy Environment

PHP version: 5.2.10
Apache version: 2.2.3
MySQL version: 5.0.67
zlib version: 1.2.3
MSSQL version: server 2008 sp1 (10.0.2531)
IIS version: 6.0
ASP.NET version: 2.0

cPanel Environment

PHP version: 5.4.34
Apache version: 2.2.29
MySQL version: 5.5.40

What is FTP?

File Transfer Protocol (FTP) is a standard Internet protocol. It is a simple way to exchange files between computers on the Internet. FTP is commonly used to transfer Web page files from their creator to the computer that acts as their server for everyone on the Internet. It is also commonly used to download programs and other files to your computer from other servers.

FRII recommends that customers who need to transfer large data files on a regular basis request FTP access because many Internet users are unable to send or receive large files through email.

Anonymous or Public FTP

Anonymous/Public FTP is a method for giving any Internet user access to files. With anonymous/public ftp the user does not need to identify themselves to the server, so non-FRII customers can access files that you wish to share with them. Using an FTP program or the FTP command interface, the user enters "anonymous" as a user ID. Usually, the password is defaulted or furnished by the FTP server. Anonymous FTP is a common way to get access to a server in order to view or download files that are publicly available.

Common Problems with Public FTP

Users most commonly get into trouble with FTP when they set up their own subdirectories. If you add subdirectories under your public directory, be extremely careful to set the permissions appropriately so that only the desired parties can upload or download. If you set up a single directory that is both read/write, you have a high potential for abuse. There are, unfortunately, parties on the Internet who search for these types of setups. They will upload all types of files from feature length films to illegal software and then announce it to others on the Internet. In this case, there is a high potential to send your disk space soaring over your allotted disk quota and to cause an overage in your allotted file transfer limits. There are fees associated with overages in disk and transfer quotas. Additionally, there could be legal issues that you would be responsible for if there is copyrighted material stored in your FTP directory. You are responsible for any activities related to your account. Please monitor your FTP directories carefully.

LightBulb.png You can check your usage online in myFRII by following these instructions: MyFRII: Quota Reports

If you have any questions about what your account limitations are or how anonymous FTP works, please contact support.

How Do I Get FTP at FRII?

FRII offers the FTP service free of charge for customers with website hosting. It is not set up by default on any of our accounts so you must request the service. If you request FTP, it is extremely important that you understand the ins and outs of this service as it does have the potential to be abused by outside parties.

When FRII sets up FTP for you, we provide a public directory with two subdirectories, incoming and outgoing. The incoming directory is write-only. This means anyone can upload files to your incoming directory on FRII's server. Only you can access the files uploaded by outsiders. So, you need to keep an eye on it since it is possible for someone to upload files to your incoming FTP directory which could cause you overage on your disk usage.

The outgoing directory is read-only. Publishing to your outgoing directory may only be done with your login and password. Any Internet user in the world may download the files you have placed in that directory. It is advisable to remove files you have placed in the outgoing directory when the parties who needed to download them have done so to prevent overages in disk quota and file transfer quota.

How do I Use FTP at FRII?

Upload Files Into the Incoming Directory

Using an FTP client, connect to the FTP server at FRII using the host ftp.frii.com and the username "anonymous". Once the connection has been established, navigate to the folder /pub/username and transfer the files into the Incoming folder.

Once files have been uploaded to the Incoming folder, you are able to access them by connecting to the FTP server at FRII using the host ftp.frii.com and your username and password and navigating to your Incoming folder.

Upload Files Into the Outgoing Directory to Share With Others

Using an FTP client, connect to the FTP server at FRII using the host ftp.frii.com and your username and password under which FTP has been enabled. Once you have logged in, you will find your FTP files under the directory /u/vp/domain.com/ftp/. Again, make sure to transfer any outgoing files into the outgoing directory.

Once files have been uploaded to your Outgoing directory, users can access the files by going to the address ftp://ftp.frii.com/pub/username/outgoing in a web browser.

FRII has two types of servers for their domain hosting service; Windows and Unix environments. Depending on the type of content you will host on your site, you can choose the service that best meets your needs. Both types of hosting are equally accessible and work just as well as the other.

Unix: CGI, mySQL, PHP, and SSI
Windows: ASP, Front Page Extensions, MSSQL


DNS Basics

DNS (Domain Name System/Domain Name Service) is a way to convert human-friendly domain names into computer-friendly IP addresses. What is easier to remember www.frii.com or Both of these are correct, both will get you to the FRII home page, but www.frii.com is much easier to remember.

Forward and Reverse DNS

Forward DNS

Forward DNS is the act of resolving a Name to an IP address, for example:

  • www.frii.com ->

** Any customer who has DNS service with FRII will automatically have forward DNS setup.

You can check forward DNS for a website by using a tool such as Lookupserver.com or by checking it with the command 'nslookup' in command prompt.

Reverse DNS

Reverse DNS is the act of resolving an IP address to a Name, for example:

  • -> www.frii.com

A customer who has DNS service with FRII will need to request reverse DNS; this is not automatically setup for you. FRII Technical Support will setup a reverse DNS entry for you at no charge when we provide your domain hosting or DNS services. Please note that the IP address you are requesting reverse DNS for must be a FRII-provided address. If the IP address is provided by another carrier, they will have to setup the reverse DNS.

You can check reverse DNS for a website by using a tool such as Lookupserver.com or by checking it with the command 'nslookup' in command prompt.

Primary and Secondary DNS

Primary DNS

When FRII is providing Primary DNS service for a customer, that means FRII is in complete control of the zone record data for their domain. In most cases, this also means that the customer has their domain registered through FRII as well. All changes to the customer DNS zone record data are done through MyFRII.

For any domain that FRII is performing Primary DNS, a Whois query should return results that show only these two servers:

  • ns1.frii.net
  • ns2.frii.net

Secondary DNS

When a customer is running their own name server, but would like to have FRII's name servers serve that data, it is called Secondary DNS. When FRII is performing Secondary DNS, a query could return the customers name server as well as either or both FRII name servers:

  • ns1.frii.net
  • ns2.frii.net

Name Servers

A name server is a server that responds to DNS queries for a particular domain. It tells where the web pages are located and where to deliver mail for the domain. When a person types in a web address like https://www.frii.com, their computer must be told how to get to that web site. That is the job of the name servers. A user's name server asks where www.frii.com is; the user's name server then asks the authoritative name server where the page is be located. When the name server receives the request, it gives the IP address of the web site to the user's computer. The user's computer then speaks directly to www.frii.com and downloads the web page. In summary, you need to have name servers find out for you what web addresses have what IP addresses assigned to them.

What is a Domain?

A domain is best described as your point of presence on the Internet like frii.com, that is FRII's domain. FRII has complete control over all hosts under the frii.com (second level domain). It is where we live on the Internet. Not only companies can own domains, anyone can contact a registrar and register his or her own domain names, as long as someone else has not registered the name already.

What is a Registrar?

In the context of the Internet, a registrar is a person or company that registers your domain for you. A registrar will determine if the name you would like is available, then register your domain name as valid on the Internet.